Privacy and Security
Diamond Bank has always respected, and endeavored to protect, the personal information of our customers. We regard this as part of our commitment to provide quality products and services.
Under Federal Law, financial institutions must tell their members, by way of an annual disclosure statement, what privacy policies the institution maintains. Diamond Bank welcomes this opportunity to inform members and applicants of its commitment to privacy. We also welcome any questions you may have concerning the privacy of information at your local branch.
INFORMATION WE COLLECT ABOUT YOU
We collect nonpublic personal Information about you from the following sources:
• Information we receive from you on applications or other forms
• Information about your transactions with us, our affiliates, or others
• Information we receive from a consumer reporting agency
INFORMATION WE DISCLOSE ABOUT YOU
We may disclose all of the Information we collect, as described above to companies that perform marketing services on behalf of Diamond Bank or to other financial institutions with whom we have joint marketing agreements, in which we require the financial institution to maintain this information in confidence.
To be responsible in conducting banking business, we may also disclose information under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of the bank, follow instructions as authorized by our customers, or to protect the security of the financial records of all customers.
In the event your relationship with Diamond Bank ends, we will not share Information we have collected about you, except as necessary to conclude our relationship or as permitted or required by law.
HOW WE PROTECT YOUR INFORMATION
Our internal policies restrict access to information about you to those employees who need to know that information to provide products or services to you. Consistent with our commitment to member privacy, each and every employee receives training on the importance of maintaining privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your information.
OUTSIDE LINKS ON WWW.DIAMONDBANKING.COM
Diamond Bank provides outside links as a service to our web site visitors. Please realize that the links may not always be available, or the information presented on the sites might change. Diamond Bank is not responsible for the availability, content, views, or privacy policies of these sites.
QUESTIONS
Should you have any questions regarding this policy, you can write to:
Privacy Ombudsman
Diamond Bank
P.O. Box 10
Glenwood, AR 71943
You can also call us at 877-213-2265.